What do I have to pay for?
The use of our website is free of charge.
How do I arrange a pet minding?
People looking for pet minders will contact you via message on our website. It is safer than contacting with email or phone, you never know who you’re dealing with. There are all sorts of people out there, so it is always a good idea to tell someone you know where you’re going. It is advisable to arrange your first meeting in a public place.
I want to register as a Pet Minder, but the system will register me only as a Pet Owner.
The problem may be caused by the Ask Toolbar. It tends to cover the part of the registration form where you can choose whether you are a Parent or an In-home caregiver. If you’re using Google Chrome (other browsers are similar in this respect), go into the options menu – click on the three horizontal stripes located in the upper right part of the window – then click Tools and then Extensions. There you’ll see a list of extensions. If there is the Ask Toolbar in that list, remove it or at least disable it.
I’m having trouble linking my profile with mojeID account.
If you’re getting this message: “Nie je možné overiť jednu z nasledujúcich položiek: meno, priezvisko, telefón, e-mail.” (Unable to verify one of the following items: name, surname, telephone, email.), it is because you didn’t check all of said items on your first linking attempt. However, during your next attempt the missing items cannot be checked anymore.
To fix this, visit mojeID website and log in. Go to Nastavenia(Settings) and look up and click Predávanie údajov(Data transfer). Click zmeniť(change) and remove Opatrovateľkyfrom the list.
Go back to eOpatrovatelky.sk and try unlinking your profile and then linking it again with your mojeID account. Now you should be able to check all items you need.